Shipping Policy

Last Updated: 01 June 2026

Amber Hour is committed to delivering your orders safely, securely, and on time. Please review our shipping policy below.

1. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, sales, or promotional periods, processing times may be slightly longer.

2. Shipping Time

Estimated delivery times are as follows:

Tamil Nadu: 2–4 business days
South India: 3–5 business days
Other Parts of India: 4–7 business days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, remote locations, or unforeseen circumstances.

3. Shipping Charges

Shipping charges are calculated during checkout based on:

Delivery location
Order weight and dimensions
Courier partner charges

Any applicable shipping fees will be displayed before you complete your purchase.

4. Order Tracking

Once your order has been shipped, you will receive:

Tracking ID / AWB Number
Courier Partner Details
Tracking Link (where available)

Tracking information will be sent via email, SMS, or WhatsApp to the contact details provided during checkout.

5. Delivery Issues

If your order is delayed, damaged, lost in transit, or marked as delivered but not received, please contact us as soon as possible. We will coordinate with the courier partner to resolve the issue.

Please ensure that the shipping address and contact details provided at checkout are accurate. Amber Hour is not responsible for delays or delivery failures caused by incorrect customer information.